Welcome to our new website!

About us

Who We Are ?

Armstrong & Associates was founded in 1990 and provides medical and vocational Case Management Services to the disabled population in NC and SC. We primarily serve the injured worker, functioning as their advocate.

Our advanced expertise includes Life Care Planning, cost analysis, catastrophic case management and medical legal file review. We have over 20 trained, certified and experienced registered nurses and vocational consultants.

What Is Our Mission?

“To provide quality rehabilitation services in a professional and ethical manner, with a dedication to promoting maximum well being and work potential for injured individuals.”

Customer Testimonial

“Once more, thank you for your expert management of this file.”

– Phyllis P. Farris,
RN, BSN, BA
UPS West Carolina
Risk Management Supervisor

Case Management

The Philosophy Behind Case Management

Case management is not a profession in itself, but an area of practice within one’s profession. Its underlying premise is that when an individual reaches the optimum level of wellness and functional capability, everyone benefits: the individuals being served, their support systems, the health care delivery systems and the various reimbursement sources.

Case management serves as a means for achieving client wellness and autonomy through advocacy, communication, education, identification of service resources and service facilitation. The case manager helps identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source. Case management services are best offered in a climate that allows direct communication between the case manager, the client, and appropriate service personnel, in order to optimize the outcome for all concerned.

Life Care Planning

A Life Care Plan is a dynamic document based upon published standards of practice, comprehensive assessment, data analysis and research, which provides an organized, concise plan for current and future needs with associated costs, for individuals who have experienced catastrophic injury or have chronic
health care needs.

Professional Standards

Following the professional standard is essential to the delivery of case management services.

Certification determines that the case manager possesses the education, skills, moral character, licensing and experience required to render appropriate services.

For more information on certification: CRC, CDMS, CCM, CLCP

Intergation Of Abilities

KNOWLEDGE

100%

TECHNICAL ABILITY

100%

INTERPERSONAL SKILLS

100%